As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio
The Ring Video Doorbell Pro offers almost everything you'd want in a smart doorbell. It's fairly easy to install, sports a slender design with interchangeable faceplates, and delivers sharp 1080p video day and night. As with the August Doorbell Cam Pro, the Ring Pro uses pre-buffering technology to show you what transpired prior to a motion trigger, and lets you view live video on an id="354749">Amazon Echo Show device using Alexa voice commands.
Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
It doesn't work with the Amazon Cloud Cam indoor home security camera, either. Here's what a Ring spokesperson had to say about it: "Ring Alarm does not work with Amazon Cloud Cam at this time. While I can't comment on the roadmap at this time, what I can tell you is that we will make product decisions based on what will best empower Neighbors with an affordable, effective way to monitor their homes."
Welcome to the most versatile and rugged wireless Welcome to the most versatile and rugged wireless IP camera on the market. The Lorex Super HD Outdoor Wi-Fi Security Camera is the complete package. It is full of industry leading features such as 4MP (Megapixel) video resolution high powered infrared LEDs for 60 ft. night vision ultra-wide angle viewing ... More + Product Details Close
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
Despite our internet running at 300mpbs or faster, our Ring struggles to pick up a solid signal from our router, which is no more than 15 feet from the RING. The several times I've contacted the Ring support team they've been very friendly. They even sent us a signal boosting Chime Pro for free to help with the signal problem. Unfortunately this only made the signal worse according to the support team.
The decision to separate the system’s brains—the base station—from the keypad is smart: It allows you to place the larger base station somewhere out of the way and put the smaller keypad near an entry door, where it’s easy to access. You can also deploy more than one keypad—one at the front door, one at the back, and one on your bedside table, for instance. Putting the base station somewhere other than near an entry door also enhances the system’s overall security: If burglars can’t find it quickly, they can’t disable the system.
By removing the battery, Ring has been able to make the Ring Video Doorbell Pro a bit slimmer and smaller than its first- and second-generation models. The Pro measures 4.5 inches x 1.85 inches x 0.8 inches (11.4 centimeters x 4.7 centimeters x 2.0 centimeters). That’s 6.7 cubic inches (108 cubic centimeters) versus 13.6 cubic inches (223 cubic centimeters) for the Ring Video Doorbell 2—an impressive reduction in volume of more than half.
Put whole-home security in your hands with Ring Alarm. When the system is armed, it sends instant alerts to your phone and tablet whenever doors or windows are opened and when motion is detected at home, so you can monitor your property from anywhere. Ring Alarm is fully customizable and expands to fit any home or apartment. And with Rign Video Doorbells and Security Cameras, it lets you control your entire home security system from one simple app. Even if the power goes out at home, your property will still be protected by the complimentary 24-hour backup battery. And for only $10 a month, you can upgrade to Ring Protect Plus and enjoy 24/7 professional monitoring with cellular backup, unlimited video recording for Ring Doorbells and Cameras at your home, extended warranties, exclusive discounts and more! The Ring Alarm Security Kit includes one Base Station, Keypad, Contact Sensor, Motion Detector and Range Extender. You won't be locked into any long-term contracts. You don't need professional installation. You don't even need any tools. It's that simple.
Learn what doorbell transformers you can use that are compatible with the Ring Doorbell 2. We teach you what you need to know to identify the voltage of your existing doorbell transformer and what tools to use to upgrade your transformer to be compatible with the Ring Video Doorbell 2. The Ring Video Doorbell 2 can work on it’s internal batteries for up to 6 months or if you want to hardwire the Ring Doorbell you won’t need to change the batteries and it will make the Ring Video Doorbell 2 more reliable. To provide enough power for the Ring Doorbell 2 the transformer needs to supply between 16-24V AC to function properly. Depending on your existing doorbell setup you will need to upgrade to a 16V-30VA transformer or a 24V-40VA transformer for the Ring Doorbell 2. We cover everything you need to know to find the right transformer for your Ring Doorbell 2. www.onehoursmarthome.com
Ring can be hardwired to your existing doorbell’s electrical leads, but lacking any doorbell at all, I opted to use the device’s internal battery, which is charged with a USB cable (just like any typical mobile device), and is rated to last one year between charges. Pulling off the doorbell for recharging is a simple matter of removing two screws with a special tool that Ring provides, and then sliding the doorbell off a backing plate. It’s no big deal.
This Honeywell wireless push button is compatible with This Honeywell wireless push button is compatible with Honeywell 200 Series wireless door chimes; RCWL200A and RCWL210A. All Honeywell wireless push buttons ship with 1 battery. The plastic housing is rain tight and UV resistant. This wireless push button includes an LED which lights for verification when a signal has ... More + Product Details Close
The other major part of the Ring Alarm kit is the 5.9 x 3.9 x 0.9-inch keypad, which can also be laid flat or hung on the wall. The keypad has 12 backlit number buttons, as well as three other buttons for quickly arming and disarming the system (though it's also possible to do so from the Ring app for iOS and Android). The buttons are plastic and easy to clean, and by default, they chime when pressed. I like that the keypad is handheld, but I still much prefer the rubberized remote keypad offered by SimpliSafe.
In terms of larger home integration, Nest is the very definition of a smart device. Its Works with Nest program automatically instructs connected products (such as smart lighting and thermostats) to perform their tasks without you having to tell them what to do. It’s an exceptionally hands-off solution, though you can still tweak it with custom preferences.
Hats off to Ring for the smooth-as-silk installation process. This system was easier to set up than anything in my experience. Although there are no installation videos integrated into the app, as Ring provides with its other products, I didn’t miss them at all. The app takes you through each step with pictures and a brief explanation, just enough information so you don’t feel like you’re learning the system by rote. A printed instruction manual is also provided.
The base station is also wall-mountable and can be installed on a Wi-Fi network or connected directly to your internet router over Ethernet. It has a 24-hour battery backup plus the ability to connect to an LTE network in the event of a power outage. (The LTE connectivity is available when you subscribe to Ring’s Protect Plus monitoring service and uses AT&T’s network.) Both the keypad and the base station feature colored LED rings to signify if the system is armed or disarmed and have built-in speakers to sound the alarm in the event of an emergency or intrusion.
When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.