When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.
The beauty of all Ring products is that they’re free of long-term contracts and completely integrated with the user’s everyday tech. In other words, this ain’t your grandpa’s home security system. For no additional cost, the online home base will alert any selected users and devices when there’s unwanted movement in and around the house. For an additional $10/month, Ring users are upgraded to unlimited video recording (should they add a Ring doorbell or floodlight cam) and 24/7 professional monitoring from the Ring HQ.
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
Though the Ring Alarm system covers the bases for a home security setup, there’s a lot of room for integration with other smart home products that Ring has left on the table. For example, it’s not possible to use the Ring’s motion or contact sensors to trigger lights or adjust a smart thermostat when you leave or come back home. This is despite the fact that the Ring Alarm sensors are based on Z-Wave technology, which is a widely used smart home standard.
But those were only best-case scenarios. Throughout real-world testing with visiting strangers as well as staged testing with friends, I oftentimes experienced very long latencies between the button press and a phone notification. Sometimes the lag would last up to three or four seconds. And sometimes I wouldn’t receive any smartphone notification at all. Case in point: the hapless pizza delivery guy who pressed the Ring button two times before giving up, and calling my phone.
Even if you experience a power outage, both security systems will continue to work thanks to cellular connectivity. This feature is available from Nest for an additional $5 per month or $50 for the year. Ring includes this feature as part of their Protect Plus plan. Nest’s backup battery will last for 12 hours, while Ring’s will last for 24. With a longer battery life and an included cost, Ring is the clear winner here.
When you attach the Ring Video Doorbell Pro from Ring to your existing hardwired doorbell, you are able to monitor your front door area using your mobile device. The Ring Doorbell Pro features 1920 x 1080 resolution for high-quality images, and it has built-in IR LEDs for use at night or in low-light conditions. The camera has a 160° field of view for a wide coverage area, and integrated 2-way audio allows you to listen and respond to those you are monitoring
This versatile Hampton Bay Door Bell Chime works This versatile Hampton Bay Door Bell Chime works in any home installation. For a Wired installation you'll need a Wired Push Button and a 16 VAC/10 VA Low-Voltage Transformer. To use wirelessly you'll need 3 "C" batteries and a Hampton Bay Wireless Push Button. Replacing your current basic Door Bell ... More + Product Details Close
The motion and door/window sensors can be mounted with screws or with Velcro strips (provided). I’m happy the sensors didn’t come from the factory with the strips already attached. I’ve never seen an adhesive strip that didn’t eventually fail, so I prefer to use screws—and peeling those strips off so you can use screws is a major pain. The sensor batteries come preinstalled, so you just pull out a plastic tab when the app tells you to. This enables the battery to touch the electrical contact inside the sensor, powering it up.
The base station is also wall-mountable and can be installed on a Wi-Fi network or connected directly to your internet router over Ethernet. It has a 24-hour battery backup plus the ability to connect to an LTE network in the event of a power outage. (The LTE connectivity is available when you subscribe to Ring’s Protect Plus monitoring service and uses AT&T’s network.) Both the keypad and the base station feature colored LED rings to signify if the system is armed or disarmed and have built-in speakers to sound the alarm in the event of an emergency or intrusion.
Oco Pro Cloud Video Surveillance Camera is easy Oco Pro Cloud Video Surveillance Camera is easy to use HD Wi-Fi camera with Cloud and SD card Recording for monitoring everything you care about: business home children pets elderly parents etc. No Monthly Fees required to access all camera features: Self-learning motion detection system helps Oco understand motion and ... More + Product Details Close
Our favorite security system for do-it-yourself monitoring and home automation is the $280 Abode Essentials Starter Kit, because not only does it add professional monitoring to your home, but it also works as a smart hub for third-party devices and helps facilitate home automation. But if you're looking for something a little more affordable and dead-simple to set up, Ring Alarm is worth a look.
Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
Enjoy superior image quality courtesy of the 4MP Enjoy superior image quality courtesy of the 4MP sensor delivering twice the resolution of 1080p for stunning clarity. Wide Dynamic Range enriches your image quality with deep blacks contrasted whites and vivid colors so images appear true to life. Infrared LED's give you up to 100 ft. of night vision ... More + Product Details Close
How To: Wemo Light Switch Installation No Neutral Wire. We teach you what you can do if you don’t have a neutral wire in your existing switch boxes but still want to install a Wemo light switch. There are four alternative options for installing a Wemo light switch with no neutral wire. We tell you how you can add a neutral wire to your existing switch box so you can install a wemo lights switch or use another smart light switch that has all of the same features as the wemo light switch but does not require a neutral wire. If you don’t want to do any wiring in your home and you don’t have an existing neutral wire you can also you smart light bulbs like the phillips hue light bulbs instead of the wemo light switch. We teach you how you can connect any of your smart light switches to Amazon Alexa for full voice control of your home.
So this Ring Video Doorbell worked for about 4 months. I came home one day and the door bell button was stuck in the down position and the unit burned out. I contacted Ring and customer service was receptive and sent me a replacement unit. Unfortunately the replacement unit had trouble connecting to my solid wi-fi and I was directed to reboot the unit by holding down the orange button for 20 seconds. After the unit was rebooted it connected to wi-fi but would not charge or ring my mechanical door chime. My unit was hardwired to my doorbell using a 16 volt transformer and mechanical door bell and the first unit worked fine until it burned out. I spent some time on chat with customer service going through all the troubleshooting when they eventually agreed to send another replacement unit.