When we reviewed the original Ring Video Doorbell three years ago, it earned high marks for its easy installation, sharp video quality, and motion detection, but was dinged for its middling audio quality, lack of on-demand video, and short battery life. With the new Video Doorbell Pro ($249), Ring has addressed all of these gripes and added some handy features including 1080p video, custom motion zones, pre-buffering to capture what was going on before the motion sensor was triggered, support for Alexa voice commands, and interoperability with other smart devices via IFTTT. All this earns it our Editors' Choice for video doorbells.

Unfortunately, there’s no video-on-demand (VOD) feature that lets you view the outside world whenever you want. Instead, you have to wait for someone to approach the door. VOD appears to be on many users’ wish lists, and Ring says it’s working on adding that feature. With VOD built-in, the doorbell would instantaneously turn into a full-featured security camera, so let’s hope we see this addition soon.
So far my experience with this system has been good. I am giving this product 5 stars because of the customer service experience I had when my alarm went off and the future potential I see for the whole Ring product line. However, I would like to see a couple things addressed. 1) The app needs to be easier to use, especially the cancel option, that cancel option should be there immediately and very easy to find. 2) With my old 42$ a month system I was able to control my lights, door lock and thermostat. Please please Mr. Siminoff, can we get this feature added to the system? I think adding in those features will take this from a very good low cost option to a GREAT overall option for security and home automation.
Ring's $199 Z-Wave-enabled Alarm Security Kit is so simple you might overlook it at first. The system includes a base station, a keypad, a door/window sensor, a motion sensor and a Z-Wave range extender. It's all basic hardware with basic functionality -- you won't find any fancy features here -- but the Security Kit is super simple to set up and monitor in the Ring mobile app. 
System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.

When you attach the Ring Video Doorbell Pro from Ring to your existing hardwired doorbell, you are able to monitor your front door area using your mobile device. The Ring Doorbell Pro features 1920 x 1080 resolution for high-quality images, and it has built-in IR LEDs for use at night or in low-light conditions. The camera has a 160° field of view for a wide coverage area, and integrated 2-way audio allows you to listen and respond to those you are monitoring
The Hampton Bay Wireless Battery Operated Doorbell Kit The Hampton Bay Wireless Battery Operated Doorbell Kit included 1 chime and 1 wireless push button. The Plug-in chime features a traditional Ding-Dong sound for the front entrance and a Ding for your back entrance. All Hampton Bay Wireless Push Buttons Door Bells and Alerts are compatible so you can ...  More + Product Details Close
The upshot: When that sketchy person comes to your door asking for “charitable donations,” you can compliment his appearance—nice prison tats!—and tell him you’re too busy to talk right now. Who knows, maybe you’re feeding your Belgian Malinois attack dogs. Or are you? The robber will never know that you’re actually speaking to him from a restaurant. In another state.
2) Install. I was a bit intimidated with the install as I’ve never wired anything up before and our house is new construction. But the YouTube video and pamphlets made it pretty clear to follow. They also emphasize that you can call them at any point for assistance. I had also been told by the security system guy that install was super easy and I could do it myself (he’s also the one who gave me the tip about the fiberglass shims). He also gave me an extra tidbit for those of us with stone or brick exteriors: drill into the grout lines – they drill easy; stone does not.
In fact, some of my neighbors might testify to this. After Ring sent me the review unit, they also seeded some 20 of my neighbors with Rings of their own. The goal was to turn my neighborhood into something of a test bed for measuring how the doorbell can be deployed to reduce crime (or at least give homeowners more confidence in their own home security). Using the NextDoor social network, I asked neighbors for reviews.
System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
Most of my setup time was spent testing the position of the three contact sensors I received. The magnetic sensors consist of two parts. One part goes on a door or window frame, the other part goes opposite it so that when the door or window is opened, the magnetic connection is broken. If the two pieces aren't close enough, roughly half an inch, the sensor doesn't work.
The Ring Alarm Security Kit should be every buyer’s first purchase when organizing their security system. It comes with a base station, which is like the central command hub for your Ring devices. The base station connects to your internet to keep your alarm system online; it can also activate sensors and receive notifications from your connected devices.
Ring makes sure that no matter your experience level, you're empowered with information. The minute you open the box, there are neatly packaged containers with nearly every component needed to install the kit. Before you do any of that, however, you'll have to add each device through the Ring mobile app, which is extremely straightforward — all you have to do to start setting up accessories is tap the button that says "Set up a new device."
Be prepared with a Ready America Cold Weather Be prepared with a Ready America Cold Weather Survival Kit. Our two-person kit contains essential lifesaving items including food and water survival blankets body warmers and hand warmers a snow shovel to dig your vehicle out of tight spots a flashlight/radio/cell phone charger and more. When winter comes cold weather ...  More + Product Details Close
This is probably the best part about this alarm, that there is no need for a desktop PC to reach any advanced features and that you can configure it from anywhere. From arming the alarm from work (if you forgot to arm it before leaving), to disarming remotely if needed. App is extremely user friendly and very intuitive, so this is probably the best part. Very well organized and all Ring devices can be controlled from within the same app.

This works well. The install is easy. I have one very major complaint. The blurb on Amazon does not explain that you have to pay for a cloud subscription to store and retrieve the short videos of motion events. The promotional material and install instructions are structured such that you do not catch this ¨gotcha" until the unit is installed and you use it for a day or 2. There is no provision to store these videos locally on your own computer. I am giving this just one star because they are not up front about the need for a paid subscription and the lack of a local event video storage option.
So far my experience with this system has been good. I am giving this product 5 stars because of the customer service experience I had when my alarm went off and the future potential I see for the whole Ring product line. However, I would like to see a couple things addressed. 1) The app needs to be easier to use, especially the cancel option, that cancel option should be there immediately and very easy to find. 2) With my old 42$ a month system I was able to control my lights, door lock and thermostat. Please please Mr. Siminoff, can we get this feature added to the system? I think adding in those features will take this from a very good low cost option to a GREAT overall option for security and home automation.

On the plus side, the new Chime accessory mitigates some of Ring’s app friction. Even if your phone is in another room, or if you’ve turned its volume down, you can still hear that someone’s pressed your doorbell button. From there you can just go straight to your front door, and talk to your visitor in person. Just like they did in I Love Lucy and The Dick Van Dyke Show.
The security system uses the same app as the Ring Doorbell Pro but does not currently have a combined set of features specifically designed for interfacing with the Ring Doorbell Pro. As time goes on Amazon & Ring will most likely continue to build out the Ring Security & Doorbell platform to include cross over features to unlock additional functionality.  At a lower price point than the competing nest security offering the Ring Security System is worth considering if you are already in the Ring ecosystem. 
All the components in the Ring Alarm system use Z-Wave Plus radios and support Z-Wave’s S2 security framework, but Harris told me there’s also a ZigBee radio onboard as well as some other surprises that aren’t discussed in the user manual. “You’ve got Wi-Fi, you’ve got LTE, you’ve got Z-Wave, you’ve got ZigBee….” Harris said. “I’m sure people will open it up and see there’s another radio in there that’s not turned on yet. There’s an awful lot going on in there.”

I started with the extra power pack that gets installed inside and connected to your door chime. It was the more complex part of the installation and involved a very tall ladder but it went well. I was impressed that the ring doorbell came with everything you need to install it – including the drill bit AND a screw driver. It even has extra bits you MIGHT need (like extensions wires and extra screws). I also really appreciated how everything was in separate baggies for which part of the install you were doing and was very well labeled (extras were labeled as extras, pro kit wires in one bag, doorbell wires and screws in another). I was unable to fit the power kit inside my chime housing but it doesn’t look bad attached to the wall just outside the chime housing (see picture). It’s just a bit larger than a matchbox.
The Hampton Bay Wireless Battery Operated Doorbell Kit The Hampton Bay Wireless Battery Operated Doorbell Kit included 1 chime and 2 wireless push buttons. The Plug-in chime features a traditional Ding-Dong sound for the front entrance and a Ding for your back entrance. All Hampton Bay Wireless Push Buttons Door Bells and Alerts are compatible so you can ...  More + Product Details Close

Unfortunately, Ring doesn’t offer any professional monitoring services at this time; however, they do offer two video recording packages without a contract and they don’t have any other subscription requirements. Additionally, they are not currently offering any deals or discounts other than the 10% discount you will receive on all future purchases if you are a Protect Plus member, which is their premium unlimited video recording service. They also have a one year warranty on all their equipment unless you are a Protect Plus Plan member which entitles you to a lifetime warranty on all your equipment, as long as you remain a Protect Plus member. Check out the full review of Ring Doorbell here.


There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
Never wonder who’s knocking at your door again. With the Ring Doorbell, you’ll receive alerts when your doorbell is pressed or motion is detected, allowing you to hear and interact with visitors. In addition to acting as a two-way communication device for your front door, it works as a security system; you can set motion detection zones from five to 30 feet outside your door. The sensor is quite sensitive, so it’s probably best to set its range and awareness levels as low as you’re comfortable with. If you’re willing to venture off Amazon (and pay a little more), the Nest Hello doorbell is another favorite option that works with Alexa.

But let’s go over what it can do today, first. The very affordable ($199) starter kit includes a wireless base station, a keypad for arming and disarming the system, one door/window sensor, one passive infrared motion sensor, and a Z-Wave range extender. You can monitor the system yourself, but at the price Ring is charging for professional monitoring—just $10 per month ($100 per year if paid annually) with no long-term contract—it would be foolish not to sign up for it. That goes double for people who already have other Ring devices, because it includes video storage in the cloud for an unlimited number of Ring cameras.


I blame spotty home Wi-Fi for this particular performance problem. It’s not necessarily Ring’s fault that my Wi-Fi network is a weak link in its communication chain, but this is a product that relies on home Wi-Fi to work in the first place. The problems I suffered reveal an intrinsic, inescapable weakness in Ring’s workflow, and should remind us that all Internet-connected home appliances are only as strong as the weakest link in their networks.
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