I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.

UPDATE: 1 Year-On. We have had the Ring Pro for One full year now. I've also added two of the chime accessories. I'm just as happy with it now as I was when I wrote this review. We tried to trouble shoot the sound a few times and still have had no luck with it. I think my unit might just be defective in that area. However I still think if this was advertised as a camera only, it would be 100% worth the price and 5 stars. I did have someone point out the sticker over the ring might be the cause of our sound problem, removing it didn't help.
To start I shut off the breaker that powers my existing doorbell before removing it and detaching the two wires. I slid off the Ring Pro's detachable faceplate and attached the two wires to the terminals. I then attached the doorbell to the outside of my house using the included mounting screws. I already had a Ring account from previous reviews but if you haven't created one, now's the time to download the app and do so.
The Ring Pro delivered very sharp 1080p video in testing. Daytime video was clean with rich colors, and night vision video was well lit with good contrast and remained sharp out to around 20 feet. There was noticeable barrel distortion around the edges, but people and objects appeared normal. Two-way audio was loud and clean, unlike the original Ring Doorbell which would become garbled on occasion.
So this Ring Video Doorbell worked for about 4 months. I came home one day and the door bell button was stuck in the down position and the unit burned out. I contacted Ring and customer service was receptive and sent me a replacement unit. Unfortunately the replacement unit had trouble connecting to my solid wi-fi and I was directed to reboot the unit by holding down the orange button for 20 seconds. After the unit was rebooted it connected to wi-fi but would not charge or ring my mechanical door chime. My unit was hardwired to my doorbell using a 16 volt transformer and mechanical door bell and the first unit worked fine until it burned out. I spent some time on chat with customer service going through all the troubleshooting when they eventually agreed to send another replacement unit.
I went with the Ring Pro over the Original Ring because I was going to be wiring it in place anyway. I also like the slender profile and the possibility to use wireless 5.0 in the future if I desire. Plus I live on a very busy road and wanted the advanced motion detection zones on the pro. Since I did my research, I was aware that the Ring Pro has a 160 degree field of view compared to the 180 degree view of the original. For this reason, I purchased fiberglass shims to angle it more towards my large 6 foot doors when I installed it.
The Ring Alarm is equipped with the hardware to serve as a smart hub, though it's not quite there yet. While the base station contains both ZigBee and Z-Wave radios, only the latter is user- accessible, and any noncertified third-party devices that are paired won't trigger the alarm. You can pair Z-Wave products through the Ring app, but they'll only use the base station as a bridge.
Throughout testing, I liked how I could verify the comings and goings of our dog walker simply by listening for the sound of the chime. The motion alert feature is ultra-sensitive, so I had to decrease its range to reduce false positives. I also found that it doesn’t begin recording video until someone has been at the door for a few moments. For example, the doorbell recorded a video of a delivery person leaving my door step, but I didn’t get video of him approaching and leaving my package.

The Hampton Bay Wireless Battery Operated Doorbell Kit The Hampton Bay Wireless Battery Operated Doorbell Kit included 1 chime and 1 wireless push button. The Plug-in chime features a traditional Ding-Dong sound for the front entrance and a Ding for your back entrance. All Hampton Bay Wireless Push Buttons Door Bells and Alerts are compatible so you can ...  More + Product Details Close
Oco Pro Cloud Video Surveillance Camera is easy Oco Pro Cloud Video Surveillance Camera is easy to use HD Wi-Fi camera with Cloud and SD card Recording for monitoring everything you care about: business home children pets elderly parents etc. No Monthly Fees required to access all camera features. Self-learning motion detection system helps Oco understand motion and ...  More + Product Details Close
Never wonder who’s knocking at your door again. With the Ring Doorbell, you’ll receive alerts when your doorbell is pressed or motion is detected, allowing you to hear and interact with visitors. In addition to acting as a two-way communication device for your front door, it works as a security system; you can set motion detection zones from five to 30 feet outside your door. The sensor is quite sensitive, so it’s probably best to set its range and awareness levels as low as you’re comfortable with. If you’re willing to venture off Amazon (and pay a little more), the Nest Hello doorbell is another favorite option that works with Alexa.
The Ring Pro captures video at 1080p and has a 160-degree field of view. It uses three infrared LEDs to provide up to 30 feet of night vision and has a built-in motion sensor, a microphone, a speaker, and an interior chime. The camera uses 802.11n circuitry (2.4GHz and 5GHz) to connect to your home Wi-Fi, and requires a two-wire 16-24 volt power source (the same power source used for traditional doorbells). In addition to the camera, there's a doorbell button on the face of the device surrounded by an LED ring that glows blue when the button is pressed. There are two terminals on the back, and a setup button on the right side that you can get to by removing the faceplate.
Here up for auction, at NO RESERVE, is this Ring video doorbell in its original opened package. Guaranteed to work and includes installation hardware. You will need to download smartphone app (Android, Windows, Apple). We are pawn operation and this is how the item was brought in to us. Any specific history (ie. customizations, time usage, etc.) may not be known. We ship to US locations only within 1 business day of payment. This is an auction only and "buy it now" inquiries will not be considered outside of any "buy it now" price available in the listing so BID AWAY!! Thanks for stopping by and GOOD LUCK!!!
Moving on...If you are installing the hard wired RIng doorbell version (not wireless) just remember to shut off the power to the doorbell prior to installing. I installed the doorbell, downloaded the free application for my wife and I, added the adapters to my current doorbell, and set the "Motion Zone". The entire process took approximately 40 minutes. Having the set "Motion Zones" helps us out a lot so we do not get "Motion Detected" alerts from people on the sidewalk but anything closer to my home it goes off. Everything works flawlessly and the speaker sounds great. Images and video during day and night are clear. No issues hearing the person at my door nor them hearing me. My wife loved it as much as I did and we decided to get a second one for our second door (plus it was a Amazon special we could not pass up!).
UPDATE: 1 Year-On. We have had the Ring Pro for One full year now. I've also added two of the chime accessories. I'm just as happy with it now as I was when I wrote this review. We tried to trouble shoot the sound a few times and still have had no luck with it. I think my unit might just be defective in that area. However I still think if this was advertised as a camera only, it would be 100% worth the price and 5 stars. I did have someone point out the sticker over the ring might be the cause of our sound problem, removing it didn't help.
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In terms of larger home integration, Nest is the very definition of a smart device. Its Works with Nest program automatically instructs connected products (such as smart lighting and thermostats) to perform their tasks without you having to tell them what to do. It’s an exceptionally hands-off solution, though you can still tweak it with custom preferences.
Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.
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