By purchasing this system you’re almost certain that they will come out with upgrades and updates to this product and ways to integrate it with Alexa and smart home devices. If you encounter any kind of issues, they will have someone listen to you and actually give you a solution rather than one of these knock off Chinese products that will give you excuses for faulty behavior but not solutions.
The caller from the monitoring service will identify themselves as being from Ring, since that’s who your business relationship is with, but they actually work for a third-party company that Ring contracts with: Rapid Response Monitoring Services. This is a common arrangement for home security systems. Nest, for example, contracts with MONI Smart Security (which is now doing business as Brinks Home Security). Alarm.com is another major third-party monitoring service.
In fact, some of my neighbors might testify to this. After Ring sent me the review unit, they also seeded some 20 of my neighbors with Rings of their own. The goal was to turn my neighborhood into something of a test bed for measuring how the doorbell can be deployed to reduce crime (or at least give homeowners more confidence in their own home security). Using the NextDoor social network, I asked neighbors for reviews.
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The other major part of the Ring Alarm kit is the 5.9 x 3.9 x 0.9-inch keypad, which can also be laid flat or hung on the wall. The keypad has 12 backlit number buttons, as well as three other buttons for quickly arming and disarming the system (though it's also possible to do so from the Ring app for iOS and Android). The buttons are plastic and easy to clean, and by default, they chime when pressed. I like that the keypad is handheld, but I still much prefer the rubberized remote keypad offered by SimpliSafe.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
If you unscrew your old doorbell you will see that there are two wires running to it and two terminals. You can take a multi-meter and measure the voltage across the two terminals. If it reads  in the range of 16V-24V you most likely have enough power for your Ring Doorbell Pro, but you sill need to check the amperage. We recommend the multi-meter below because it is the simplest to use without extensive knowledge of electrical workings. It has auto-ranging meaning you only need to turn the multimeter to the correct dial and it will tell what the voltage is. The correct "dial" setting to measure voltage is the "V" with the lines on top.  Even if your voltage is reading 16V you still need to check that you have 30VA of amperage from the transformer as this is the recommended amperage requirements from the manufacturer of the Ring Pro Doorbell. 
The caller from the monitoring service will identify themselves as being from Ring, since that’s who your business relationship is with, but they actually work for a third-party company that Ring contracts with: Rapid Response Monitoring Services. This is a common arrangement for home security systems. Nest, for example, contracts with MONI Smart Security (which is now doing business as Brinks Home Security). Alarm.com is another major third-party monitoring service.

Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.
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