Setting the Ring to away will trigger a customizable countdown timer (from 30 seconds to 3 minutes), to give you time to cancel the alarm or exit the home. It will then push a notification to your phone when the system is armed, as well as announce audibly through the base station and keypad in the home that it has been armed. The system will also push notifications when the alarm is triggered via motion or through an entryway, as well as when it’s disarmed. In my experience, the push notifications were near instant to my device, but I would not want to rely on them in lieu of the professional monitoring, as they would not reach me if my phone had no service or was otherwise inaccessible. The only thing Ring is missing compared to a system from ADT is the ability to detect when a glass windowpane is broken, though it’s worth noting that Nest’s Secure system doesn’t offer this feature either.
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I recently purchased the new Ring security system after owning the video doorbell for a while. I bought this system to allow me to ditch my system and service from a large national provider (42$ per month for monitoring vs 10$)! Firstly, I have been interested in this product and company since I saw Jaime Siminoff on Shark Tank back in 2013. Back then the company was called DoorBot. I like the new name much better.
To start I shut off the breaker that powers my existing doorbell before removing it and detaching the two wires. I slid off the Ring Pro's detachable faceplate and attached the two wires to the terminals. I then attached the doorbell to the outside of my house using the included mounting screws. I already had a Ring account from previous reviews but if you haven't created one, now's the time to download the app and do so.
Ring doesn’t have any contracts or other subscription-related requirements, but you do have the option of adding one of the video recording packages mentioned above. However, they do offer exclusive discounts and an extended warranty if you choose to purchase the upper tier package. Ring’s equipment comes with a one-year warranty, and if your doorbell is stolen, Ring will replace it for free.
The Ring Pro uses the same Android and iOS mobile app as other Ring devices. It opens to a My Devices screen that has a button for each installed Ring device at the top, as well as a Neighborhood button. Like the Floodlight Cam, the Ring Pro offers a Neighborhood feature that lets you share recorded events with neighbors who have downloaded the Ring app and joined the Neighborhood. You'll receive an alert when a neighbor posts a video, as well as for activities such as fire and police action in your neighborhood.
Ring can be hardwired to your existing doorbell’s electrical leads, but lacking any doorbell at all, I opted to use the device’s internal battery, which is charged with a USB cable (just like any typical mobile device), and is rated to last one year between charges. Pulling off the doorbell for recharging is a simple matter of removing two screws with a special tool that Ring provides, and then sliding the doorbell off a backing plate. It’s no big deal.
The Ring Alarm Security Kit should be every buyer’s first purchase when organizing their security system. It comes with a base station, which is like the central command hub for your Ring devices. The base station connects to your internet to keep your alarm system online; it can also activate sensors and receive notifications from your connected devices.
If you do have smart lights and want to control them with a contact sensor or motion detector, you will need to install separate ones in addition to Ring’s, which can make your front door look like it’s grown barnacles with all of the sensors installed. Another simple integration would be to set a smart thermostat to its away mode when the Alarm is set to away, and then switch it back to its home mode when the Alarm is disarmed, but that’s currently not possible either.
You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
The backing plate is designed to mount on wood, brick, concrete, stucco, and aluminum siding, and the kit includes installation parts, like screws and a drill bit, to provide everything you’ll need. Unfortunately, using my cordless DeWalt drill, I couldn’t penetrate my home’s concrete, so I opted for heavy-duty double-sided tape. It works marvelously, and there’s a failsafe even if someone steals the doorbell: Ring will replace stolen doorbells free of charge, as long as you provide a police report.
One of the chief concerns when buying a video doorbell is the video quality. The Nest Hello comes with a resolution of 1600 x 1200. That's lower than the Ring Pro (1920 x 1080), but Nest's camera also supports HDR, which we found helped when a visitor was shaded (when standing on a covered porch, for instance) and the background was brightly lit. Both cameras have a 160-degree field of view and infrared night vision.
The most useful product offered by Nest that the Ring system does not have is a connected lock. This tamper‑proof, key‑free deadbolt connects to the Nest app, letting you lock and unlock your door remotely. Users can also create passcodes for family, guests and people they trust, or give them a Nest Tag programmed to let them in only at certain times of the day.
The square wireless base station is the main component of the Ring Alarm system. It's 6.7 x 6.7 x 1.4 inches in size, and though it lay flat on a bookshelf for this review, it can be mounted on a wall. The base station has ZigBee and Z-Wave antennas, and while the latter is available to use with compatible third-party accessories, anything that isn't Ring-certified won't work with security monitoring.
System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
Ring Video Doorbell lets you watch over your home and answer the door from your smartphone, tablet and PC. It sends you instant mobile alerts when people press your Doorbell or trigger the built-in motion sensors. And when you answer the alert, you can see, hear and speak to people on your property from anywhere. Ring Video Doorbell comes with everything you need to get it set up in just minutes. It can be powered by its internal rechargeable battery, or you can connect it to existing doorbell wiring for non-stop power. It also comes with a free 30-day trial of Ring Video Recording, so you can review, save and share all your Ring videos at anytime, anywhere.
When you add the keypad, you’re asked to come up with a four-digit PIN that you’ll use to arm and disarm the system. If you opt in to professional monitoring, you’ll also need to come up with a verbal passcode that you’ll use to identify yourself as an authorized user when the monitoring service calls (so be sure to provide this information to your secondary contact, as they’ll need it as well).
Ring makes sure that no matter your experience level, you're empowered with information. The minute you open the box, there are neatly packaged containers with nearly every component needed to install the kit. Before you do any of that, however, you'll have to add each device through the Ring mobile app, which is extremely straightforward — all you have to do to start setting up accessories is tap the button that says "Set up a new device."
Ring's major features include customizable motion zones, so that you'll only get an alert when a person enters a specific part of the frame. This can be helpful if the doorbell is aimed at a busy street, and you don't want to get an alert every time a car drives by. Ring also has a Neighborhood Alert feature, where you can view incidents from other Ring users in your area. Neither feature requires you to subscribe to a plan.
The Ring Doorbell Pro is one of the most popular smart doorbells on the market and thousands of people across the country have raced to install the new doorbells. With Amazon's acquisition of Ring, I'm sure there are many feature upgrades in the pipeline. They have good picture quality and integrate well the existing suite of ring products. We've been flooded with questions about what transformer to use with Ring Doorbell Pro and some of the common questions that come up during installation. So we tapped into our home automation partner companies Same Day Smart Homes & Greenfii to solve some of the questions we've been asked related to providing power to the Ring Pro Doorbell and what transformer to use with the Ring Doorbell Pro.
The real failure of this device is its “motion detection”. To illustrate, I’ve attached photos and video. It goes off about every 5 minutes (leaving battery life that lasts 3 days), even for things across the street, even though it’s supposed to have a 5’ range (also attached). The kicker is that it Doesn’t actually catch people coming up to the door. It only shows me coming in our out about 1 in 10 times. I even thought about making a video to show this, but it’s not worth my time for this Piece of junk. Bottom line: