I installed a motion sensor inside a shed in my backyard (shed has a tin metal roof) and I kept getting a false alarm daily usually around 1 or 2pm; Ring informed me that their motion sensors use infrared technology and that excessive heat could cause a false trigger. They told me a contact sensor at the shed’s door should do the job and that’s what I will be doing next.
If it's an entry sensor you're installing, Ring will ask what kind of door it is to apply the right sort of security to it — if it's your front door, for instance, it will use an entry countdown when you open the door while the base station is in Home and armed mode.  If it’s the back door that's opened in this mode, the alarm will sound immediately.
I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.
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After I installed the second Ring I noticed I was not able to connect as quickly and sometimes not at all to the doorbell. I watched a few YouTube videos for troubleshooting and BOOM! I found the issue (I can not fault Ring for this). My current doorbell transformer was only max 16V of power. I went and purchased a max 24V transformer and a plug-in WiFi extender (approximately $50 total for both). This solved the issue and we were able to connect to both doorbells with no problems. Since July of 2017, and the upgrades, we have had no issues. We had temperatures as low as -20 degrees Fahrenheit and they were still working.


Ring Video Doorbell lets you watch over your home and answer the door from your smartphone, tablet and PC. It sends you instant mobile alerts when people press your Doorbell or trigger the built-in motion sensors. And when you answer the alert, you can see, hear and speak to people on your property from anywhere. Ring Video Doorbell comes with everything you need to get it set up in just minutes. It can be powered by its internal rechargeable battery, or you can connect it to existing doorbell wiring for non-stop power. It also comes with a free 30-day trial of Ring Video Recording, so you can review, save and share all your Ring videos at anytime, anywhere.
Getting this much capable home security hardware for $199 is an absolute bargain (the system became available for purchase today). Adding door/window sensors for $20 each and motion sensors for $30 is an absolute bargain. Paying $10 a month for professional monitoring and video storage in the cloud for an unlimited number of Ring security cameras is an absolute bargain. Ring Alarm will be a huge hit with people looking for a straightforward, easy-to-use home security system.
If you have signed up for 24/7 professional monitoring, you may need a permit to dispatch emergency services. After signing up for Ring Protect Plus, you’ll get an email from our dedicated Permits Team so you can have everything you need to apply for your permit. In some cases, our team will handle the entire permitting process, but for others, we’ll walk you through every step to help you get your permit as quickly as possible.
Unfortunately, Ring doesn’t offer any professional monitoring services at this time; however, they do offer two video recording packages without a contract and they don’t have any other subscription requirements. Additionally, they are not currently offering any deals or discounts other than the 10% discount you will receive on all future purchases if you are a Protect Plus member, which is their premium unlimited video recording service. They also have a one year warranty on all their equipment unless you are a Protect Plus Plan member which entitles you to a lifetime warranty on all your equipment, as long as you remain a Protect Plus member. Check out the full review of Ring Doorbell here.

The Base Station keeps your Alarm system online and connected to your mobile devices. It connects to your home network via ethernet or wi-fi and links to all your Alarm components and select third-party devices via Z-Wave. Also included are a built-in 110-decibel siren, 24-hour backup battery and optional cellular backup (with a Ring Protect Plus subscription).
Disclosure: This post is brought to you by the Insider Picks team. We highlight products and services you might find interesting. If you buy them, we get a small share of the revenue from the sale from our commerce partners. We frequently receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising sales team. We welcome your feedback. Email us at insiderpicks@businessinsider.com.

The real failure of this device is its “motion detection”. To illustrate, I’ve attached photos and video. It goes off about every 5 minutes (leaving battery life that lasts 3 days), even for things across the street, even though it’s supposed to have a 5’ range (also attached). The kicker is that it Doesn’t actually catch people coming up to the door. It only shows me coming in our out about 1 in 10 times. I even thought about making a video to show this, but it’s not worth my time for this Piece of junk. Bottom line:
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