The square wireless base station is the main component of the Ring Alarm system. It's 6.7 x 6.7 x 1.4 inches in size, and though it lay flat on a bookshelf for this review, it can be mounted on a wall. The base station has ZigBee and Z-Wave antennas, and while the latter is available to use with compatible third-party accessories, anything that isn't Ring-certified won't work with security monitoring.
But let’s go over what it can do today, first. The very affordable ($199) starter kit includes a wireless base station, a keypad for arming and disarming the system, one door/window sensor, one passive infrared motion sensor, and a Z-Wave range extender. You can monitor the system yourself, but at the price Ring is charging for professional monitoring—just $10 per month ($100 per year if paid annually) with no long-term contract—it would be foolish not to sign up for it. That goes double for people who already have other Ring devices, because it includes video storage in the cloud for an unlimited number of Ring cameras.
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Hats off to Ring for the smooth-as-silk installation process. This system was easier to set up than anything in my experience. Although there are no installation videos integrated into the app, as Ring provides with its other products, I didn’t miss them at all. The app takes you through each step with pictures and a brief explanation, just enough information so you don’t feel like you’re learning the system by rote. A printed instruction manual is also provided.
After I finished installing this device I found myself having issues with it for the first 3 days where sensors will go offline for no reason almost every day; suddenly after day 4 maybe, all of the issues disappeared and the system was now working like a well-oiled machine. I reached out to Ring support team and they informed me that there was an automatic update that the brain device was going to perform on its own and that would solve all of the issues I was experiencing. They were indeed 100% correct, after just a few days the system was doing exactly what it was supposed to be doing all along. No issues, no dropped devices, a happy customer here now. If you end up choosing this system and experience issues during the first 3-4 days, please wait a few days for your system to automatically update itself to the latest software and you’ll see the issues magically go away.
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Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.
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