Getting this much capable home security hardware for $199 is an absolute bargain (the system became available for purchase today). Adding door/window sensors for $20 each and motion sensors for $30 is an absolute bargain. Paying $10 a month for professional monitoring and video storage in the cloud for an unlimited number of Ring security cameras is an absolute bargain. Ring Alarm will be a huge hit with people looking for a straightforward, easy-to-use home security system.
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The Ring Alarm starter kit is one of the most affordable security systems available. For $200, you get a wireless base station, a keypad for arming and disarming the system, one entry sensor, one motion sensor and a Z-wave range extender. I would have liked the kit to include at least two entry sensors since there's typically more than one point of entry to every dwelling, but you can purchase additional entry sensors for $20 a piece.
Though the Ring Alarm system covers the bases for a home security setup, there’s a lot of room for integration with other smart home products that Ring has left on the table. For example, it’s not possible to use the Ring’s motion or contact sensors to trigger lights or adjust a smart thermostat when you leave or come back home. This is despite the fact that the Ring Alarm sensors are based on Z-Wave technology, which is a widely used smart home standard.
When Ring worked as advertised, it delivered on all its promises. I never had any suspicious characters press the button, but I blew my neighbor’s mind when I communicated with her—quite easily, through the doorbell—while I was on vacation in wine country, 80 miles away. Unfortunately, I couldn’t help her get into her house (she had locked herself out), but it was a striking illustration of what Ring can do.
My connectivity issues notwithstanding, I’ve come to appreciate Ring’s motion alert feature, which sends the sound of a wind chime to your phone when someone approaches your door. Once you hear the chime, you can open a video window to talk with the visitor if you’re so inclined. Alternately, you can just let Ring’s cloud-based recording feature ($3 monthly or $30 annually) pick up the video of your visitor, and watch it later.
The rest of the kit remains relatively standard. The Ring Alarm entry sensors are about a quarter-of-an-inch bigger than SimpliSafe's sensors and don't perform double duty like Nest's large sensors, which also sense motion. They're easy to install with the included mounting hardware and 3M-branded sticky tape, but they seem unnecessarily large and were hard to place so that the magnets would meet each other on both my front door and the back sliding door.
If you do have smart lights and want to control them with a contact sensor or motion detector, you will need to install separate ones in addition to Ring’s, which can make your front door look like it’s grown barnacles with all of the sensors installed. Another simple integration would be to set a smart thermostat to its away mode when the Alarm is set to away, and then switch it back to its home mode when the Alarm is disarmed, but that’s currently not possible either.
The solution is to get a mesh wireless network system like Eero that will allow you to place a range extender beacon right near your front door if you need it. There are other range extenders and mesh wifi networks on the market but I have found that many of them don't support the bandwidth required by smart home camera or doorbell devices. The Eero shines with smart home cameras and delivers a reliable wifi network throughout your house and outside of your house if you the Eero Beacons on the exterior walls. I personally use Eero in my home and it was the best upgrade we could have made for our wifi system. We have a strong reliable signal throughout the house and I can track the data usage of each device connected to the network to diagnose if there are any issues.
The Ring Pro delivered very sharp 1080p video in testing. Daytime video was clean with rich colors, and night vision video was well lit with good contrast and remained sharp out to around 20 feet. There was noticeable barrel distortion around the edges, but people and objects appeared normal. Two-way audio was loud and clean, unlike the original Ring Doorbell which would become garbled on occasion.
Since the Security Kit only comes with one detector and one sensor, you’ll likely need to invest in more sensors if you’re looking to cover any space with multiple access points. The advantage of the Ring contact sensors is that they work on both doors and windows, meaning you can easily swap them from one location to another as you configure your set-up. When triggered, the sensors will send instant alerts to your phone, letting you react in real time. While a little bigger than traditional sensors, these come in a bright white color, blending in with most door and window frames.
I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.
The Hampton Bay Wireless Battery Operated Doorbell Kit The Hampton Bay Wireless Battery Operated Doorbell Kit included 1 chime and 1 wireless push button. The Plug-in chime features a traditional Ding-Dong sound for the front entrance and a Ding for your back entrance. All Hampton Bay Wireless Push Buttons Door Bells and Alerts are compatible so you can ... More + Product Details Close
The Ring Doorbell Pro comes with 30 days of Cloud recordings, however, if you would like to record footage after this, you will need to purchase a monthly or yearly Cloud subscription. With the subscription, you will be able to view and download up to 6 months of recordings, and you will also be able to share recordings with friends, neighbors, and law enforcement. Additionally, you can permanently save files that are important to you and delete any unwanted files. The package also includes mounting hardware and a power kit.
Ring doesn’t have any contracts or other subscription-related requirements, but you do have the option of adding one of the video recording packages mentioned above. However, they do offer exclusive discounts and an extended warranty if you choose to purchase the upper tier package. Ring’s equipment comes with a one-year warranty, and if your doorbell is stolen, Ring will replace it for free.
Update 1/24/16 - I have found a fantastic use for the Ring Doorbell and Chime. My mother-in-law, now in her 90s, lives by herself. She has become hard-of-hearing and often does not hear the doorbell. By installing the Ring on her door, she now is bothered much less (solicitors tend to recognize it and don't seem to like it) and when someone rings the bell, the Chime, placed by her favorite chair, gives her a better chance of hearing someone at the door.