When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.
We paid Ring $30 for each doorbell yearly fee ($60 for both) which allows Unlimited video storage. You also are able to "Share" the recorded video which allows you to email the videos as you wish. I also found the laptop Ring application. While working on my laptop I can receive notifications, watch the live video, and/or answer all from my laptop.
When it's time to pair the keypad, the Ring app will have you create a four-digit PIN for arming and disarming the system. If you choose to have professional monitoring, you'll need to also come up with a verbal password to help identify you in case you have to talk to a dispatcher. As a reviewer — and a person who has tripped  countless alarms in the last few months — I also appreciate that there's a seven-day trial period before professional monitoring becomes active, so you can take time to set up the system without worrying about false alarms. It also gives you time to register the alarm so that you do not incur any fees.
There are many great brands out there that make it easy for you to find the security products that fit your unique needs. Two such options are the Ring and Nest systems. These popular brands have developed a range of products to help you easily build and customize your home security ecosystem. In order to help you choose the right system for you, we’ve broken down the pros and cons of each. Here’s a quick rundown of the main features you should keep in mind when deciding between the two:
In terms of larger home integration, Nest is the very definition of a smart device. Its Works with Nest program automatically instructs connected products (such as smart lighting and thermostats) to perform their tasks without you having to tell them what to do. It’s an exceptionally hands-off solution, though you can still tweak it with custom preferences.

Ring Doorbell cameras are some of the most popular options on the market today. But, it can be confusing to determine which one is right for your needs (there are quite a few to select from). However, these doorbells are designed to be very reliable, easy to install, and simple to use. They allow you to see, hear, and speak to those people who come to your door. You can access the doorbell camera from your computer, tablet, or through an app on your mobile phone. Here is a look at some of the options.
Yes & No. If you are already in the Ring ecosystem the Ring Security system is a good option to increase the security level of your home. You can use the Ring Security System with or without an alarm monitoring package, so you can choose the alarm professionally monitored or you can monitor it yourself which means you will be alerted if there is an issue and it will alarm but you will be responsible for calling the alarm company in the event of an emergency. 
The Ring Alarm has the electronics required to do all of that now, and Harris said those features will be turned on at some point. “You’ll see all of those things,” he said. “We’ll support color-changing lights, so that in a smoke situation, the lights will turn to a darker color to make it easier to see at night. You’ll see door locks with [Z-Wave’s] S2 security that will disarm the security system when you use the keypad to unlock the door, because we know you’ve done that in a secure way.”
If it's an entry sensor you're installing, Ring will ask what kind of door it is to apply the right sort of security to it — if it's your front door, for instance, it will use an entry countdown when you open the door while the base station is in Home and armed mode.  If it’s the back door that's opened in this mode, the alarm will sound immediately.
As soon as the alarm is tripped you will receive 2 phone calls (one on each registered number), if no one answers they will immediately dispatch the police. The approximate time for the police to be dispatched from the moment your alarm goes off to the time they call a dispatcher is about 4 minutes (that includes the time to complete the 2 call attempts made to you). Police will be dispatched with a description of the zone that triggered the alarm (ex: living room motion).
3) Operational Use. I like being able to set up polygons for the motion detection zones. I was able to easily mark my drive way, flowerbeds and porch. I’ve never had a problem with the busy traffic from the road (something the security guy mentioned was a problem with his original Ring). There are two problems they need to work out: You will get a motion detect when the night vision clicks on in the evening and when it clicks off in the morning. Expect that.
By purchasing this system you’re almost certain that they will come out with upgrades and updates to this product and ways to integrate it with Alexa and smart home devices. If you encounter any kind of issues, they will have someone listen to you and actually give you a solution rather than one of these knock off Chinese products that will give you excuses for faulty behavior but not solutions.
One of the first things I did on the Pro was to draw the precise area I wanted the camera to monitor for motion. This process is done in the mobile app, using your finger, and allows you to highlight a sidewalk but ignore the street or an area where, perhaps, you have a wind chime hanging. As you can see above, I highlighted my entire entryway, sidewalk, and driveway. The street is eliminated completely.
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When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.
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