Also, this is not a miracle product. It will only work as well as your internet connection. That means a little lag if you’re on a cable connection at peak times. There are a few times I’ve had the video come up in laggy and weirdly pixilated forms that took a second to work out. I’ve also noticed our voice connection is VERY quiet. As in, the person at the door can barely hear the person on the phone, so I consider that feature a bit useless. We managed to scare our cat sitter from the other side of the country and greet my mom, but I wouldn’t rely on it for communicating with people often. We managed to talk to our lawn service but we had to yell into the phone and they had to ask us to repeat ourselves a few times. Also we live on such a busy road that there is a lot of noise which makes the video sound very choppy. So again, I just consider this feature a novelty and not something to rely on.
In fact, just this week I had the power go out at my home, which is also where my office is. I had deadlines to meet, so I decided to go to a coffee shop where I could work and fill up on caffeine. It wasn't until I walked into my garage that I remembered I had to manually open the garage door, disconnecting the door from the chain drive. My particular garage door opener wouldn't let me reconnect the door and the chain drive, locking it in place, so I was stuck with a garage door that anyone could lift open with ease.
Each piece of Ring's kit is designed to protect a different part of your house. The contact sensors detect when windows and doors are opened or closed; the motion detectors use infrared beams to sense movement and heat in a room; the keypad lets you arm and disarm the system; the base station keeps the system online, and has a 110-decibel siren that sounds when motion is detected; and the range extender keeps the sensors connected to the base station. Both the base station and range extender have a 24-hour battery backup that will keep the system online in case of a power outage.
I went with the Ring Pro over the Original Ring because I was going to be wiring it in place anyway. I also like the slender profile and the possibility to use wireless 5.0 in the future if I desire. Plus I live on a very busy road and wanted the advanced motion detection zones on the pro. Since I did my research, I was aware that the Ring Pro has a 160 degree field of view compared to the 180 degree view of the original. For this reason, I purchased fiberglass shims to angle it more towards my large 6 foot doors when I installed it.
Now, on paper, this doesn’t sound like a frustrating process. And in best-case scenarios, the app would load as quickly as what you see in my video at the top of this article. But oftentimes these ostensibly brief steps would take forever. Sometimes my phone would be in another room. Sometimes I couldn’t quickly get it out of my pocket, or I’d fumble with my unlock code. But worst of all, sometimes the video chat screen would take an eternity to load.
Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.