Home security systems have been around for decades, providing a way to have your home monitored for intrusions and emergencies while you’re away or sleeping. But traditional home security systems have required professional installation, costly subscription plans, and long-term contracts that lock you in to the service. They’ve not been practical to move from home to home or for use in apartments.
Aside from the app and the keypad, there isn’t currently another way to set the system. In comparison, Nest’s system can be set via key fobs, which are quicker and easier than punching in PIN codes or opening an app, or voice through the Google Assistant. Ring says that integration with Alexa will come down the road, but it is not available at this time.
My Wi-Fi problems notwithstanding, both the doorbell and chime accessory were easy to pair with my wireless network. Just a word of caution: If you’re using a Wi-Fi range extender, make sure to pair the doorbell outside your house, right on your doorstep. This will ensure that Ring finds the extender, and not your router. If you pair the doorbell inside your home, you run the risk of pairing it with your main Wi-Fi router, especially if your router and range extender have different names.
1) First Impressions. We have a security system installed but didn’t go with their camera system because it was CCTV and I wanted something with an internet connection or way to access it from my phone. While making small talk with the security system guy, I mentioned the Ring to him. He was super excited to get out his phone and show me that he has one. He said he couldn’t buy any camera with nearly that quality at that price even with his discounts. He spoke so highly of it I was sure that’s what I wanted to get. We want to do a whole system with cameras on the back of the house, but we purchased the Ring Pro to see how we liked it before we commit to buying everything.
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
Ring allows some of the best customization. As a result, it is very common for individuals to be able to pick and choose the features most important to them. You do not have to buy an entire package. Instead, check out this Ring product costs and price list. You can see the cost of each component of the Ring system, and you get to choose what works for your individual needs.
The Z-Wave range extender and the sensors in the kit are pre-paired with the base station, so you just need to enroll them into the app. Ring also sent me a couple of add-on door/window sensors so I could experience the full onboarding process. This simply involves scanning a QR code on the device, verifying that the PIN printed below the QR code matches what’s displayed in the app, and then pulling the battery tab.
Since the Security Kit only comes with one detector and one sensor, you’ll likely need to invest in more sensors if you’re looking to cover any space with multiple access points. The advantage of the Ring contact sensors is that they work on both doors and windows, meaning you can easily swap them from one location to another as you configure your set-up. When triggered, the sensors will send instant alerts to your phone, letting you react in real time. While a little bigger than traditional sensors, these come in a bright white color, blending in with most door and window frames.
3) Operational Use. I like being able to set up polygons for the motion detection zones. I was able to easily mark my drive way, flowerbeds and porch. I’ve never had a problem with the busy traffic from the road (something the security guy mentioned was a problem with his original Ring). There are two problems they need to work out: You will get a motion detect when the night vision clicks on in the evening and when it clicks off in the morning. Expect that.
Ring’s motion sensors and contact sensors are much more traditional than Nest’s, which cleverly combine the two into a single device that also adds a nightlight. Nest’s base station also combines the keypad with it and adds even more motion detection sensors – Ring’s separate base station and keypad approach is almost clumsy in comparison. But it is possible to add multiple keypads to the Ring system, so you can have one at each entry way or in your bedroom if that’s a more convenient place for it. The keypad can be placed flat on a table or mounted to the wall, and uses a simple MicroUSB cable for power. Its internal battery lasts between six and twelve months, according to Ring, so it’s possible to install it in a location that doesn’t have an accessible power outlet and just charge it occasionally.
The Ring Video Doorbell Pro offers almost everything you'd want in a smart doorbell. It's fairly easy to install, sports a slender design with interchangeable faceplates, and delivers sharp 1080p video day and night. As with the August Doorbell Cam Pro, the Ring Pro uses pre-buffering technology to show you what transpired prior to a motion trigger, and lets you view live video on an id="354749">Amazon Echo Show device using Alexa voice commands.
While the August doorbell offers a more symmetrical picture with no barrel distortion, it doesn't support IFTTT integration like the Ring Pro does, and Ring's monthly cloud fees are a bit more affordable. As such, the Ring Video Doorbell Pro is an Editors' Choice for smart doorbells. The SkyBell HD is another top pick, and offers features that Ring doesn't, such as color night video, free cloud recording, and compatibility with Nest smart home devices.
One of the chief concerns when buying a video doorbell is the video quality. The Nest Hello comes with a resolution of 1600 x 1200. That's lower than the Ring Pro (1920 x 1080), but Nest's camera also supports HDR, which we found helped when a visitor was shaded (when standing on a covered porch, for instance) and the background was brightly lit. Both cameras have a 160-degree field of view and infrared night vision.
When we reviewed the original Ring Video Doorbell three years ago, it earned high marks for its easy installation, sharp video quality, and motion detection, but was dinged for its middling audio quality, lack of on-demand video, and short battery life. With the new Video Doorbell Pro ($249), Ring has addressed all of these gripes and added some handy features including 1080p video, custom motion zones, pre-buffering to capture what was going on before the motion sensor was triggered, support for Alexa voice commands, and interoperability with other smart devices via IFTTT. All this earns it our Editors' Choice for video doorbells.
As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio
When it's time to pair the keypad, the Ring app will have you create a four-digit PIN for arming and disarming the system. If you choose to have professional monitoring, you'll need to also come up with a verbal password to help identify you in case you have to talk to a dispatcher. As a reviewer — and a person who has tripped countless alarms in the last few months — I also appreciate that there's a seven-day trial period before professional monitoring becomes active, so you can take time to set up the system without worrying about false alarms. It also gives you time to register the alarm so that you do not incur any fees.
Even if the power goes out at home, your property will still be protected by the complimentary 24-hour backup battery. And for only $10 a month, you can upgrade to Ring Protect Plus and enjoy 24/7 professional monitoring with cellular backup, unlimited video recording for Ring Doorbells and Cameras at your home. You won’t be locked into any long-term contracts. You don’t need professional installation. You don’t even need any tools. It’s that simple.
Despite this, we now pay the $3 a month required to save our online footage - when it captures. We're out of the return window due to our many attempts to fix the device through Ring support. If I could do it over, I'd be tempted to send it back and try another brand. Everything else in our house gets a killer signal, so why this device can't get a signal from our router that's only 15 feet away is beyond me.