The Base Station keeps your Alarm system online and connected to your mobile devices. It connects to your home network via ethernet or wi-fi and links to all your Alarm components and select third-party devices via Z-Wave. Also included are a built-in 110-decibel siren, 24-hour backup battery and optional cellular backup (with a Ring Protect Plus subscription).
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
1) First Impressions. We have a security system installed but didn’t go with their camera system because it was CCTV and I wanted something with an internet connection or way to access it from my phone. While making small talk with the security system guy, I mentioned the Ring to him. He was super excited to get out his phone and show me that he has one. He said he couldn’t buy any camera with nearly that quality at that price even with his discounts. He spoke so highly of it I was sure that’s what I wanted to get. We want to do a whole system with cameras on the back of the house, but we purchased the Ring Pro to see how we liked it before we commit to buying everything.
One of the first things I did on the Pro was to draw the precise area I wanted the camera to monitor for motion. This process is done in the mobile app, using your finger, and allows you to highlight a sidewalk but ignore the street or an area where, perhaps, you have a wind chime hanging. As you can see above, I highlighted my entire entryway, sidewalk, and driveway. The street is eliminated completely.
But those were only best-case scenarios. Throughout real-world testing with visiting strangers as well as staged testing with friends, I oftentimes experienced very long latencies between the button press and a phone notification. Sometimes the lag would last up to three or four seconds. And sometimes I wouldn’t receive any smartphone notification at all. Case in point: the hapless pizza delivery guy who pressed the Ring button two times before giving up, and calling my phone.
Learn what doorbell transformers you can use that are compatible with the Ring Doorbell 2. We teach you what you need to know to identify the voltage of your existing doorbell transformer and what tools to use to upgrade your transformer to be compatible with the Ring Video Doorbell 2. The Ring Video Doorbell 2 can work on it’s internal batteries for up to 6 months or if you want to hardwire the Ring Doorbell you won’t need to change the batteries and it will make the Ring Video Doorbell 2 more reliable. To provide enough power for the Ring Doorbell 2 the transformer needs to supply between 16-24V AC to function properly. Depending on your existing doorbell setup you will need to upgrade to a 16V-30VA transformer or a 24V-40VA transformer for the Ring Doorbell 2. We cover everything you need to know to find the right transformer for your Ring Doorbell 2. www.onehoursmarthome.com
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
Ring Doorbell cameras are some of the most popular options on the market today. But, it can be confusing to determine which one is right for your needs (there are quite a few to select from). However, these doorbells are designed to be very reliable, easy to install, and simple to use. They allow you to see, hear, and speak to those people who come to your door. You can access the doorbell camera from your computer, tablet, or through an app on your mobile phone. Here is a look at some of the options.
When you press the doorbell button a chime sounds, the camera begins recording, and a push alert is sent to your phone. As with the Ring Floodlight Cam, you have to subscribe to a service plan to view, share, and download recorded video. The Protect Basic Plan is $3 per month or $30 per year and gives you 60 days of cloud storage per camera and full access to all of your videos. For $10 per month or $100 per year, the Protect Plus Plan gives you everything from the Basic Plan for an unlimited number of cameras, and you get a lifetime warranty (the warranty period is normally one year). By way of comparison, the August Doorbell Cam Pro subscription costs $4.99 per month or $49.99 per year for access to 30 days worth of video.
After I installed the second Ring I noticed I was not able to connect as quickly and sometimes not at all to the doorbell. I watched a few YouTube videos for troubleshooting and BOOM! I found the issue (I can not fault Ring for this). My current doorbell transformer was only max 16V of power. I went and purchased a max 24V transformer and a plug-in WiFi extender (approximately $50 total for both). This solved the issue and we were able to connect to both doorbells with no problems. Since July of 2017, and the upgrades, we have had no issues. We had temperatures as low as -20 degrees Fahrenheit and they were still working.
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The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
I went with the Ring Pro over the Original Ring because I was going to be wiring it in place anyway. I also like the slender profile and the possibility to use wireless 5.0 in the future if I desire. Plus I live on a very busy road and wanted the advanced motion detection zones on the pro. Since I did my research, I was aware that the Ring Pro has a 160 degree field of view compared to the 180 degree view of the original. For this reason, I purchased fiberglass shims to angle it more towards my large 6 foot doors when I installed it.
If the base station is the control center for your Ring devices, then the Amazon Echo Show is the main stage. This 10.1-inch HD screen with built-in speakers was practically made to complement your home security system. Set it up in the kitchen or living room, and you’ll be instantly connected to video and notifications from around your home. Someone at the door but you’re making dinner? Use the Amazon Echo Show to see who’s arrived. In addition to syncing with cameras and alarms, it can even listen for the sound of smoke detectors or broken glass. Talk about a smart security product.
Ring is a Wi-Fi connected doorbell and exterior lighting security system that was recently purchased by Amazon. They don’t offer any type of home automation features; however, their system is compatible with many third-party smart home systems. However, Ring has announced that they will soon be adding interior home security and environmental protection features to their current lineup.
Rare for video doorbells, the Nest Hello has facial recognition and can send you a special alert when a friend or family member is at the door. The Hello also has 24/7 continuous recording, so you can watch what's happening throughout the day. This takes up a huge amount of bandwidth, however, so Nest recommends lowering the resolution of the stream if you plan to use it.
The Ring Video Doorbell Pro offers almost everything you'd want in a smart doorbell. It's fairly easy to install, sports a slender design with interchangeable faceplates, and delivers sharp 1080p video day and night. As with the August Doorbell Cam Pro, the Ring Pro uses pre-buffering technology to show you what transpired prior to a motion trigger, and lets you view live video on an id="354749">Amazon Echo Show device using Alexa voice commands.
2) Install. I was a bit intimidated with the install as I’ve never wired anything up before and our house is new construction. But the YouTube video and pamphlets made it pretty clear to follow. They also emphasize that you can call them at any point for assistance. I had also been told by the security system guy that install was super easy and I could do it myself (he’s also the one who gave me the tip about the fiberglass shims). He also gave me an extra tidbit for those of us with stone or brick exteriors: drill into the grout lines – they drill easy; stone does not.
This works well. The install is easy. I have one very major complaint. The blurb on Amazon does not explain that you have to pay for a cloud subscription to store and retrieve the short videos of motion events. The promotional material and install instructions are structured such that you do not catch this ¨gotcha" until the unit is installed and you use it for a day or 2. There is no provision to store these videos locally on your own computer. I am giving this just one star because they are not up front about the need for a paid subscription and the lack of a local event video storage option.
As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio
The rest of the kit remains relatively standard. The Ring Alarm entry sensors are about a quarter-of-an-inch bigger than SimpliSafe's sensors and don't perform double duty like Nest's large sensors, which also sense motion. They're easy to install with the included mounting hardware and 3M-branded sticky tape, but they seem unnecessarily large and were hard to place so that the magnets would meet each other on both my front door and the back sliding door.
I blame spotty home Wi-Fi for this particular performance problem. It’s not necessarily Ring’s fault that my Wi-Fi network is a weak link in its communication chain, but this is a product that relies on home Wi-Fi to work in the first place. The problems I suffered reveal an intrinsic, inescapable weakness in Ring’s workflow, and should remind us that all Internet-connected home appliances are only as strong as the weakest link in their networks.