If a monitored door or window is left open when you arm the system, Ring Alarm will warn you, but give you the opportunity to push an illuminated button on the keypad to bypass that sensor. You’ll get a similar warning and opportunity when using the app to arm the system. The sensor will remain bypassed until you disarm the system again. It’s a convenient feature: If you left the upstairs window open, for example, but are in too much of a rush to run up and close it, you can take a calculated risk and secure the rest of the home.
Ring Alarm hits nearly all the right notes for a basic DIY home security system. I’ve already touched on a couple of its shortcomings—including an absence of support for smart speakers—but tighter integration with Ring’s own cameras would be another welcome development. When an alarm is tripped, the cameras should begin recording to perhaps capture a glimpse of what triggered it—potentially valuable forensic evidence you could provide to the police investigating a break-in. And if Ring Alarm could control your home’s smart lighting, it could turn on all the lights if the alarm is triggered after dark, which might convince an intruder to make a hasty retreat.
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It doesn't work with the Amazon Cloud Cam indoor home security camera, either. Here's what a Ring spokesperson had to say about it: "Ring Alarm does not work with Amazon Cloud Cam at this time. While I can't comment on the roadmap at this time, what I can tell you is that we will make product decisions based on what will best empower Neighbors with an affordable, effective way to monitor their homes."
It’s worth noting that my Wi-Fi network is based on a Linksys 802.11ac router that’s connected to a Linksys Wi-Fi range extender located about 10 feet from the Ring doorbell (albeit separated by a thick exterior wall). I spent a significant amount of time with Ring’s operations director to fix connectivity problems in the early stages of testing, but even this wasn’t enough to solve all the performance issues. My Wi-Fi is dual-band, supporting both 2.4- and 5GHz, but Ring uses the 2.4GHz band via 802.11b/g/n support.
This one is for anyone who lives in a medium to large size house. The Ring Chime Pro boosts the Wi-Fi signal from your router so that even your most remote Ring devices are supported. This also amplifies any notifications they send. Most users have found that this significantly improves the strength of their doorbells, which makes sense as the front door is often far away from your living room or office. Possibly the simplest item to install on this list, simply plug the Ring Chime Pro into a wall outlet and you’re good to go.
The Ring Alarm system has three different modes, which can be set via the keypad or through the iOS and Android apps. There’s the standard disarmed mode that turns off all of the monitoring; an away mode that watches all of the installed sensors for intrusions; and then a “Home” mode, which by default will monitor sensors installed on entryways, but ignores motion inside the house. I’ve used the latter mode as basically a night or sleep setting, since during the day my family moves in and out of the house a lot and would constantly trip the door sensors.
The real failure of this device is its “motion detection”. To illustrate, I’ve attached photos and video. It goes off about every 5 minutes (leaving battery life that lasts 3 days), even for things across the street, even though it’s supposed to have a 5’ range (also attached). The kicker is that it Doesn’t actually catch people coming up to the door. It only shows me coming in our out about 1 in 10 times. I even thought about making a video to show this, but it’s not worth my time for this Piece of junk. Bottom line:
So far my experience with this system has been good. I am giving this product 5 stars because of the customer service experience I had when my alarm went off and the future potential I see for the whole Ring product line. However, I would like to see a couple things addressed. 1) The app needs to be easier to use, especially the cancel option, that cancel option should be there immediately and very easy to find. 2) With my old 42$ a month system I was able to control my lights, door lock and thermostat. Please please Mr. Siminoff, can we get this feature added to the system? I think adding in those features will take this from a very good low cost option to a GREAT overall option for security and home automation.
Throughout testing, I liked how I could verify the comings and goings of our dog walker simply by listening for the sound of the chime. The motion alert feature is ultra-sensitive, so I had to decrease its range to reduce false positives. I also found that it doesn’t begin recording video until someone has been at the door for a few moments. For example, the doorbell recorded a video of a delivery person leaving my door step, but I didn’t get video of him approaching and leaving my package.
UPDATE: 1 Year-On. We have had the Ring Pro for One full year now. I've also added two of the chime accessories. I'm just as happy with it now as I was when I wrote this review. We tried to trouble shoot the sound a few times and still have had no luck with it. I think my unit might just be defective in that area. However I still think if this was advertised as a camera only, it would be 100% worth the price and 5 stars. I did have someone point out the sticker over the ring might be the cause of our sound problem, removing it didn't help.
The Z-Wave range extender and the sensors in the kit are pre-paired with the base station, so you just need to enroll them into the app. Ring also sent me a couple of add-on door/window sensors so I could experience the full onboarding process. This simply involves scanning a QR code on the device, verifying that the PIN printed below the QR code matches what’s displayed in the app, and then pulling the battery tab.
Put whole-home security in your hands with Ring Alarm. When the system is armed, it sends instant alerts to your phone and tablet whenever doors or windows are opened and when motion is detected at home, so you can monitor your property from anywhere. Ring Alarm is fully customizable and expands to fit any home or apartment. And with Rign Video Doorbells and Security Cameras, it lets you control your entire home security system from one simple app. Even if the power goes out at home, your property will still be protected by the complimentary 24-hour backup battery. And for only $10 a month, you can upgrade to Ring Protect Plus and enjoy 24/7 professional monitoring with cellular backup, unlimited video recording for Ring Doorbells and Cameras at your home, extended warranties, exclusive discounts and more! The Ring Alarm Security Kit includes one Base Station, Keypad, Contact Sensor, Motion Detector and Range Extender. You won't be locked into any long-term contracts. You don't need professional installation. You don't even need any tools. It's that simple.
I installed a motion sensor inside a shed in my backyard (shed has a tin metal roof) and I kept getting a false alarm daily usually around 1 or 2pm; Ring informed me that their motion sensors use infrared technology and that excessive heat could cause a false trigger. They told me a contact sensor at the shed’s door should do the job and that’s what I will be doing next.
Now, on paper, this doesn’t sound like a frustrating process. And in best-case scenarios, the app would load as quickly as what you see in my video at the top of this article. But oftentimes these ostensibly brief steps would take forever. Sometimes my phone would be in another room. Sometimes I couldn’t quickly get it out of my pocket, or I’d fumble with my unlock code. But worst of all, sometimes the video chat screen would take an eternity to load.
Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.