The Ring Pro uses the same Android and iOS mobile app as other Ring devices. It opens to a My Devices screen that has a button for each installed Ring device at the top, as well as a Neighborhood button. Like the Floodlight Cam, the Ring Pro offers a Neighborhood feature that lets you share recorded events with neighbors who have downloaded the Ring app and joined the Neighborhood. You'll receive an alert when a neighbor posts a video, as well as for activities such as fire and police action in your neighborhood.
As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio
I went with the Ring Pro over the Original Ring because I was going to be wiring it in place anyway. I also like the slender profile and the possibility to use wireless 5.0 in the future if I desire. Plus I live on a very busy road and wanted the advanced motion detection zones on the pro. Since I did my research, I was aware that the Ring Pro has a 160 degree field of view compared to the 180 degree view of the original. For this reason, I purchased fiberglass shims to angle it more towards my large 6 foot doors when I installed it.
The Ring Alarm has the electronics required to do all of that now, and Harris said those features will be turned on at some point. “You’ll see all of those things,” he said. “We’ll support color-changing lights, so that in a smoke situation, the lights will turn to a darker color to make it easier to see at night. You’ll see door locks with [Z-Wave’s] S2 security that will disarm the security system when you use the keypad to unlock the door, because we know you’ve done that in a secure way.”
When you press the doorbell button a chime sounds, the camera begins recording, and a push alert is sent to your phone. As with the Ring Floodlight Cam, you have to subscribe to a service plan to view, share, and download recorded video. The Protect Basic Plan is $3 per month or $30 per year and gives you 60 days of cloud storage per camera and full access to all of your videos. For $10 per month or $100 per year, the Protect Plus Plan gives you everything from the Basic Plan for an unlimited number of cameras, and you get a lifetime warranty (the warranty period is normally one year). By way of comparison, the August Doorbell Cam Pro subscription costs $4.99 per month or $49.99 per year for access to 30 days worth of video.
Ring’s motion sensors and contact sensors are much more traditional than Nest’s, which cleverly combine the two into a single device that also adds a nightlight. Nest’s base station also combines the keypad with it and adds even more motion detection sensors – Ring’s separate base station and keypad approach is almost clumsy in comparison. But it is possible to add multiple keypads to the Ring system, so you can have one at each entry way or in your bedroom if that’s a more convenient place for it. The keypad can be placed flat on a table or mounted to the wall, and uses a simple MicroUSB cable for power. Its internal battery lasts between six and twelve months, according to Ring, so it’s possible to install it in a location that doesn’t have an accessible power outlet and just charge it occasionally.
The Ring Doorbell Pro comes with 30 days of Cloud recordings, however, if you would like to record footage after this, you will need to purchase a monthly or yearly Cloud subscription. With the subscription, you will be able to view and download up to 6 months of recordings, and you will also be able to share recordings with friends, neighbors, and law enforcement. Additionally, you can permanently save files that are important to you and delete any unwanted files. The package also includes mounting hardware and a power kit.
It would have been nice to see more smart-home integration between the Ring Alarm and other well-established third-party names, if only because the company has already set such a precedent for itself in this area. Buying it won't introduce any new tricks to an existing Ring doorbell, either, but if you're already in the ecosystem and you're looking to expand, this $200 starter kit is a sure fit.
You have 2 alarm modes: home and away. Using the app you get to chose which sensors will trip home mode and away mode; to be a little more specific, in the app you can select a sensor and check a box next to away and a box next to home if you want it to trip the alarm even if your alarm is active in “home mode” such as when you’re sleeping at night, where motion sensors inside won’t trip the alarm, but doors or windows opening will do so. You can also select a motion sensor and select a lower sensitivity level in case you have pets. You can do all this from the app even away from home.
With the Ring Video Doorbell Pro, I managed to almost eliminate false alarms, so that just about the only thing that set off an alert was an actual person at my front door. I occasionally got an evening alert when a car with exceptionally strong headlights went by—I presume because it illuminated the lawn and that was interpreted as movement—but the level was much lower.
We paid Ring $30 for each doorbell yearly fee ($60 for both) which allows Unlimited video storage. You also are able to "Share" the recorded video which allows you to email the videos as you wish. I also found the laptop Ring application. While working on my laptop I can receive notifications, watch the live video, and/or answer all from my laptop.
2) Install. I was a bit intimidated with the install as I’ve never wired anything up before and our house is new construction. But the YouTube video and pamphlets made it pretty clear to follow. They also emphasize that you can call them at any point for assistance. I had also been told by the security system guy that install was super easy and I could do it myself (he’s also the one who gave me the tip about the fiberglass shims). He also gave me an extra tidbit for those of us with stone or brick exteriors: drill into the grout lines – they drill easy; stone does not.
The Ring Pro delivered very sharp 1080p video in testing. Daytime video was clean with rich colors, and night vision video was well lit with good contrast and remained sharp out to around 20 feet. There was noticeable barrel distortion around the edges, but people and objects appeared normal. Two-way audio was loud and clean, unlike the original Ring Doorbell which would become garbled on occasion.
Ring has been the leader in the home doorbell market for years; its original Video Doorbell, Video Doorbell 2 and Video Doorbell Pro are some of the most popular on Amazon — and some of our favorites, as well. And now that Amazon has acquired the company, Ring will have even more opportunities — and cash — to double down on the smart home solutions it offers.
2 - This kind of goes along with #2. You cannot access the doorbell with security software like Blue Iris,et.al. Now, I get that they want to sell you their Cloud service and I'm ok with $30 / year to have an off-site backup. But if you could link the doorbell into your security system you would have an actual video of everything in your possession and you could access it from any computer in the world. That would be REALLY handy for police investigations and any legal hassles that may come your way.