The upshot: When that sketchy person comes to your door asking for “charitable donations,” you can compliment his appearance—nice prison tats!—and tell him you’re too busy to talk right now. Who knows, maybe you’re feeding your Belgian Malinois attack dogs. Or are you? The robber will never know that you’re actually speaking to him from a restaurant. In another state.
Once your trial of ring video recording ends, you can no longer access past events without a paid subscription. That's not such a big deal until you realize what counts as a "recent event". If you don't press the button within about 5 seconds of getting a motion alert, you missed your shot and now it's a past event. Say the UPS guy comes, presses the doorbell and walks off immediately. Your phone properly notifies you that somebody is at your door, but you've got something in your hands, or your phone is in your pocket or any other distraction is going on that takes 5 seconds to finish. By the time you hit the notification banner and go into the app, it will take you to a screen that says you need a paid subscription to see past events. Earlier today I got a notification WHILE holding my phone, clicked it immediately, but the live video loaded slowly and by the time it did load, the "event" was considered done and it took me to the screen saying I needed to pay. I have no problem paying to record everything and be able to pull up events from hours, days or weeks ago, but needing to pay because 5 seconds went by and the app loaded slowly is a rip-off. This is a $200 item which replaces a $5 hardware store doorbell, and the ONE thing it's supposed to do (show you live video of rings or motion events at your door) doesn't work about half the time without paying extra. There needs to be about a 30 second window at minimum where you can see what's going on without having to pay extra.
2) Install. I was a bit intimidated with the install as I’ve never wired anything up before and our house is new construction. But the YouTube video and pamphlets made it pretty clear to follow. They also emphasize that you can call them at any point for assistance. I had also been told by the security system guy that install was super easy and I could do it myself (he’s also the one who gave me the tip about the fiberglass shims). He also gave me an extra tidbit for those of us with stone or brick exteriors: drill into the grout lines – they drill easy; stone does not.
3 - If you do not answer the alert fast enough, you are locked out-- even though someone is standing at your front door. You cannot "turn on" the camera from your phone or tablet. If someone is there and you do not have an "ACCEPT" button on the screen, there is just no way to see or talk to them. This is obviously a software flaw. You should always be able to "wake" a camera remotely and talk to a person at your front door. Or maybe you just want to see the view outside your front door. You should be able to access the camera / microphone and enjoy your front yard.