Given the plethora of user-friendly and accessible security systems out there, there’s no shortage of good options. One of our favorite systems comes from Ring, a global home security company owned by Amazon. While its offerings may not be as flashy as those from Nest, which was acquired by Google’s parent company Alphabet in 2014, Ring is a relatively simple and affordable home security option. Wi-Fi-enabled, it easily mounts on walls or flat surfaces and can be set up in less than an hour. Pair this with the company’s diverse product line and excellent customer service, and you have a system that will work hard for your home (without you having to work too hard yourself).
The Alarm system does not have as many bells and whistles as Nest’s system, nor does it have some of the conveniences Nest provides. But at $199 for the starter bundle, which includes the necessary hub, a keypad, a motion detector, a contact sensor for doors or windows, and a range extender, plus $10 per month for professional monitoring, Ring’s system is significantly cheaper than Nest Secure (which was just recently reduced to $399 for its starter kit) and is one of the least expensive home security systems you can purchase.
So this Ring Video Doorbell worked for about 4 months. I came home one day and the door bell button was stuck in the down position and the unit burned out. I contacted Ring and customer service was receptive and sent me a replacement unit. Unfortunately the replacement unit had trouble connecting to my solid wi-fi and I was directed to reboot the unit by holding down the orange button for 20 seconds. After the unit was rebooted it connected to wi-fi but would not charge or ring my mechanical door chime. My unit was hardwired to my doorbell using a 16 volt transformer and mechanical door bell and the first unit worked fine until it burned out. I spent some time on chat with customer service going through all the troubleshooting when they eventually agreed to send another replacement unit.
I set up the new system with ease. It Took about 45 minutes! I have to give props to Mr. Siminoff for adding in this 7 day training period which allowed me to learn the new equipment without the fear of having the authorities show up. Thank God someone is thinking outside the box. My last alarm system that was much more expensive and hardwired, came with no training at all and no grace period for learning. As a result, I set it off multiple times by mistake and actually got a fine from my town because the cops showed up to the false alarm. That said, this was a much better initial experience.
You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
I bought this system to replace the ADT system I had for years. This system along with four Contact Sensors replaced what I had from ADT. The cost of the Ring system and year of monitoring was less than six months of monitoring from ADT. The system comes packaged nice a secure, which I am thankful for since the deliver person wasn't gentle dropping the box on my porch. I had downloaded the app and registered before the system arrived, so that part was taken care of. The included instructions and phone app walk you through the setup. It was painless and completed in about 10 minutes. I set up everything on my dining room table to go through the registration process. Once done, I installed the components where the old hardware was. Ring includes everything you need to mount (double sided tape and/or screws) all the components. Registering for monitoring was very simple too. One thing I learned that I want to pass on. do not remove the little battery tabs until the app tells you to. If you do, just open the cover, pull the battery and reinstall the tab. Just pulling the battery and reinstalling it doesn't reset the device.
Put whole-home security in your hands with Ring Alarm. When the system is armed, it sends instant alerts to your phone and tablet whenever doors or windows are opened and when motion is detected at home, so you can monitor your property from anywhere. Ring Alarm is fully customizable and expands to fit any home or apartment. And with Rign Video Doorbells and Security Cameras, it lets you control your entire home security system from one simple app. Even if the power goes out at home, your property will still be protected by the complimentary 24-hour backup battery. And for only $10 a month, you can upgrade to Ring Protect Plus and enjoy 24/7 professional monitoring with cellular backup, unlimited video recording for Ring Doorbells and Cameras at your home, extended warranties, exclusive discounts and more! The Ring Alarm Security Kit includes one Base Station, Keypad, Contact Sensor, Motion Detector and Range Extender. You won't be locked into any long-term contracts. You don't need professional installation. You don't even need any tools. It's that simple.
Ring makes sure that no matter your experience level, you're empowered with information. The minute you open the box, there are neatly packaged containers with nearly every component needed to install the kit. Before you do any of that, however, you'll have to add each device through the Ring mobile app, which is extremely straightforward — all you have to do to start setting up accessories is tap the button that says "Set up a new device."
The Ring Doorbell Pro comes with 30 days of Cloud recordings, however, if you would like to record footage after this, you will need to purchase a monthly or yearly Cloud subscription. With the subscription, you will be able to view and download up to 6 months of recordings, and you will also be able to share recordings with friends, neighbors, and law enforcement. Additionally, you can permanently save files that are important to you and delete any unwanted files. The package also includes mounting hardware and a power kit.
The rest of the kit remains relatively standard. The Ring Alarm entry sensors are about a quarter-of-an-inch bigger than SimpliSafe's sensors and don't perform double duty like Nest's large sensors, which also sense motion. They're easy to install with the included mounting hardware and 3M-branded sticky tape, but they seem unnecessarily large and were hard to place so that the magnets would meet each other on both my front door and the back sliding door.
3 - If you do not answer the alert fast enough, you are locked out-- even though someone is standing at your front door. You cannot "turn on" the camera from your phone or tablet. If someone is there and you do not have an "ACCEPT" button on the screen, there is just no way to see or talk to them. This is obviously a software flaw. You should always be able to "wake" a camera remotely and talk to a person at your front door. Or maybe you just want to see the view outside your front door. You should be able to access the camera / microphone and enjoy your front yard.